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Terms of Service

Terms of Service

Last updated: October 19, 2025

These Terms of Service ("Terms") govern your use of Ifliand's website and services. By accessing or using our services, you agree to be bound by these Terms. These Terms comply with Australian Consumer Law (ACL) and the Competition and Consumer Act 2010.

1. About Ifliand

Ifliand is an Australian-based company providing premium rings and custom jewelry services. These Terms do not affect your statutory rights under Australian consumer protection laws.

2. Use of Our Services

You agree to:

  • Use our services for lawful purposes only
  • Provide accurate information when placing orders
  • Provide correct ring sizing information
  • Comply with all applicable laws and regulations

3. Ordering and Pricing

Pricing:

  • All prices are in Australian Dollars (AUD) and include GST where applicable
  • Prices exclude shipping costs unless otherwise stated
  • We reserve the right to correct pricing errors before order confirmation

Orders:

  • Orders are subject to acceptance and product availability
  • Payment is required before order processing
  • We accept major credit cards and other payment methods as displayed

4. Custom Jewelry Services

For custom jewelry orders:

  • Custom engraved items may have longer processing times
  • Custom engraved items may not be eligible for returns unless defective
  • We will work with you to ensure your satisfaction with custom pieces
  • Ring sizing adjustments may be available post-purchase for a fee

5. Shipping and Delivery

  • Delivery times are estimates and may vary
  • Risk passes to you upon delivery
  • We will notify you if delivery delays occur
  • Additional charges may apply for remote locations

6. Intellectual Property

All website content, including designs, logos, and text, is owned by Ifliand and protected by Australian and international copyright laws. You may not reproduce our content without permission.

7. Limitation of Liability

To the extent permitted by Australian law:

  • Our liability is limited to the value of goods purchased
  • We are not liable for indirect or consequential damages
  • Nothing in these Terms excludes liability that cannot be excluded under Australian Consumer Law

8. Privacy

Your personal information is handled in accordance with our Privacy Policy and the Privacy Act 2020.

9. Governing Law

These Terms are governed by Australian law. Any disputes will be resolved in Victorian courts.

10. Changes to Terms

We may update these Terms periodically. Continued use of our services after changes indicates acceptance of new Terms.

11. Contact Us

For questions about these Terms, contact us at:

Ifliand
Email: hello@ifliand.com
Address: 123 Collins Street, Melbourne VIC 3000, Australia

Consumer Rights: If you have a complaint about our goods or services, you can contact us directly or approach the Australian Competition and Consumer Commission (ACCC) or your state's consumer protection agency.